Support and customer care.

• We provide free updates of our products to all of our customers.
• If you are our customer and have some troubles in installation and/or using our products please do not hesitate to contact us - we're happy to help.
• If you need to add some extra/custom features to your copy of eCommerce/eStore Kit please contact us - we can modify it or even build a custom version for you for a reasonably small price.

Things you should avoid to succeed in online business:

• Do not use free host providers. Reliable web hosting with professional customer support, variety of features, security and up-time guarantee is very important for any serious website. We can recommend our partners at robows.com (Windows-based web hosting) and www.yourmagichost.com (UNIX-based web hosting).
• Do not use hosted build-in ecommerce web applications.
  First of all it's expensive for a long period of time (monthly fees).
  Second of all you cannot control your own business if somebody owns the crucial part of it.
  Third - you cannot change or move your e-commerce website to other web hosting company. You have bound to them forever!
• Do not give a control over your domain name to anybody. Your domain name is the most important part of your online business. If you lose it - you lose everything.
• Try do not make mistakes from the beginning.

Things to do to succeed in online business:

• Register your own domain name (it's cheap - everybody can afford it), you cannot be serious if you don't have one.
• Choose the right web hosting company with professional customer support, variety of features, security and up-time guarantee. We can recommend our partners at robows.com (Windows-based web hosting) and www.yourmagichost.com (UNIX-based web hosting).
• Open a merchant account with your bank. If it's very difficult or even impossible for you - use PayPal.
• Choose the right payment processor/system. We recommend  PayPal, InternetSecure, VeriSign and Authorize.net.
• Choose the right e-commerce catalog engine for the products that you're going to sell: eCommerce Kits or eStore Kits.
• Take care of appealing visual design and usability of your e-commerce website. Remember: poor usability and dummy or too sophisticated visual design can kill your business.
• Put enough funds into online advertising campaign. There is no cheap solutions for Internet advertising. The common mistake: cheap online advertising produces cheap results as well as an offline advertising.